Saturday, June 20, 2009
BP and the human factor
In Business Process Re-engineering you will learn that from an
organizational viewpoint, structuring your enterprise in functional
division is wrong, because there are so many breakpoints for the
business processes. And there is another reason for a process
oriented structure of your enterprise: the human factor. If a human
being is able to realize itself as an expert in some team, intrinsic
motivation will follow. There is another important aspect in
motivation there: with this kind of structure, it won't have to do the
same job everyday for anonymous looking parts of the company. The
more it changes, the more it is the same thing.
For structuring large entities of information e.g. programs, the
motivational aspects are not to be taking into account. At least for
the moment, we don't have to deal with AI, yet. But you have the
breakage of the process structure there. And if you think of this
weird thing modular programming, you certainly realize that it goes
against our thinking to built reusable parts. What we are really
trying to achieve is to implement some kind informatics aspect of the
business process at stake. Modular programming goes against this
human way of thinking. In the end are the programmers human beings,
too. The have to be motivated and will play in the future an
important part in every business process.
So how do we solve this problem? One possibility would be to the most
marketing like solution, too. Concentrate on your areas of expertise
and process oriented structure will follow. Our tools could have a
modular structure because they were built by entities that had this
task to do. This is explaining why we all are using more or less
standard libraries from someone outside of our own process.
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